BLH GOLF LAB
How can we help?
For help with your account, rounds, practice plans, simulator imports or Swing review – Beta, email support@blhgolflab.com.
Report a problem
Include your app version, iPhone or iPad model, iOS/iPadOS version, what you tried, and what happened. A screenshot can help; hide personal information. Never send passwords, recovery codes, payment-card details or private keys.
Pro purchases and subscriptions
Use Restore purchases in Pro membership while signed into the original golf account and the Apple Account used for the purchase. Purchases are associated with the original golf account.
To change or cancel an Apple subscription, open Settings → your name → Subscriptions, or use Manage Apple subscription in the app. Deleting the golf account does not cancel billing. For refund requests, visit Apple’s Report a Problem service.
Account recovery and deletion
Use email password recovery when available, or the recovery option and the recovery code saved when you created your golf account. If you need help, email support without including the code itself. To delete an account, use Delete Account in the app and confirm your password. Contact support if you cannot access that option; we may need to verify ownership.
Your BLH Golf Lab account
Sign in inside the iPhone or iPad app with your BLH Golf Lab email and password. This website provides app information, support and password recovery; it does not provide a browser journal or website sign-in.
Golf records and swing videos
Back up your golf records before replacing or removing the app. Swing videos and their review data stay on the device and are not included in the golf JSON backup or cloud sync. Keep original clips in Photos or Files.
Current swing review provides manual playback and reference lines. Videos and simulator player-profile preferences currently stay on the device.
Privacy questions
Send privacy or data-access requests to support@blhgolflab.com. See our privacy policy for storage, service providers and deletion details.